House Sitting Collective Privacy Policy

Last updated: November 2025
Applies to: https://housesitting101.com and https://housesittingcollective.com
Contact: hello@housesitting101.com

1. Who we are

House Sitting 101 and The House Sitting Collective (“we”, “us”, or “our”) are owned and operated in the United Kingdom. We provide online educational content and house-sitting courses hosted on Thinkific Labs Inc. (“Thinkific”), our secure online course platform.

This policy explains how we collect, use, and protect your personal information when you use our websites or courses.

2. What information we collect

We may collect:

  • Contact details such as your name and email address (for course access, newsletters, or contact forms).
  • Account and payment details processed securely by Thinkific Labs Inc., Stripe, or PayPal (we never see or store full card details).
  • Analytics data from Google Analytics and Meta Pixel (e.g. IP address, browser, pages viewed, time on site).
  • Email engagement data through MailerLite (e.g. opens, link clicks).
  • Affiliate tracking information when you click affiliate links or banners.
  • For affiliate partners, we collect basic contact details (such as your name, email address, and payment information) when you apply to or participate in our affiliate program. This allows us to manage your account, track referrals, and issue commission payments.

3. How we use your information

We use your information to:

  • Deliver purchased courses and downloads.
  • Send you transactional or optional marketing emails via MailerLite.
  • Improve our website, products, and user experience.
  • Track affiliate performance and advertising effectiveness.
  • Comply with legal obligations (such as accounting or tax records).
  • Administer the House Sitting Collective Affiliate Program, including tracking referrals and paying commissions.

We do not sell or rent your data to anyone.

4. Legal basis for processing

Under the UK GDPR, we process your personal information based on:

  • Contractual necessity – to provide access to your course or digital product.
  • Legitimate interests – to improve our services and ensure site security.
  • Consent – when you subscribe to our newsletter or accept cookies.
  • Legal obligations – to maintain required business records.

5. Data retention

We keep personal data only as long as needed for the purposes above or as required by law.
If you unsubscribe or close your account, your data will be deleted or anonymised within a reasonable time.

6. Sharing your information

We only share your data with trusted service providers necessary for business operations:

  • Thinkific Labs Inc. (“Thinkific”) – our course-hosting platform. Thinkific manages course enrolment, payment access, and affiliate program participation, including tracking referrals and calculating commissions.
  • Stripe Inc. / PayPal Holdings Inc. – for secure payment processing.
  • MailerLite UAB – for email delivery and subscriber management.
  • Google LLC – for website analytics (Google Analytics).
  • Meta Platforms Inc. – for advertising analytics (Meta Pixel).

Each provider complies with GDPR or equivalent data-protection standards and uses secure encryption and transfer protocols.

7. Cookies and tracking

We use cookies and similar technologies for analytics, performance, and marketing.
For full details, please see our Cookie Policy.
You can manage or disable cookies through your browser settings at any time.

8. Your rights

Under data-protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been misused.

To exercise any of these rights, email hello@housesitting101.com.

9. Data security

We take reasonable technical and organisational steps to protect your data, including SSL encryption and secure third-party processors.
While no online service is entirely risk-free, we strive to protect your information from loss, misuse, or unauthorised access.

10. International transfers

10. International transfers
Some service providers, including Thinkific Labs Inc. (Canada), MailerLite UAB (Lithuania), Google LLC (USA), and Meta Platforms Inc. (USA), may store or process data outside the UK.
These transfers are protected by adequacy decisions or standard contractual clauses approved under UK GDPR to ensure equivalent data-protection safeguards.

11. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with an updated date.
Please check periodically to stay informed.

12. Affiliate Program Participants

If you join our affiliate program, we collect and process limited personal information to track referrals, calculate commissions, and make payments.
Participation is voluntary, and you may request deletion of your data at any time by contacting hello@housesitting101.com.

This policy applies to all users of House Sitting 101 and The House Sitting Collective websites and courses.